Rates & Payment Options
Explore our rates for clinical counseling, self-pay therapy, and coaching. Our team can help you understand payment options and choose the right next step.
How Insurance Verification Works
Once you reach out, our administrative team will contact your insurance company to check your mental health and behavioral health benefits — including your co-pay, deductible, and in-network vs. out-of-network status. We'll walk you through what we find before your first session.
Once you reach out, our administrative team will contact your insurance company to check your mental health and behavioral health benefits — including your co-pay, deductible, and in-network vs. out-of-network status. We'll walk you through what we find before your first session.
Out-of-Network, Superbills & Self-Pay
Out-of-Network Billing
If we're not in-network with your plan, we can often bill your insurance as an out-of-network provider on your behalf.
Superbill
Prefer to handle it yourself? We can provide a superbill so you can request reimbursement directly from your insurance company, on your own timeline.
Self-Pay & Financial Hardship
Self-pay is available for anyone who prefers not to use insurance. If cost is a barrier, ask our administrative team about our financial hardship rate.
Clinical Counseling — Insurance
Full medical psychotherapy rates for services billed to insurance. Contracted rates and reimbursement depend on your specific plan.
| Session type | Standard rate | Insurance discount | Out-of-network rate |
|---|---|---|---|
| 53+ minutes Psychotherapy · 90837 | $175 | Varies by insurance company | $175 |
| 38–52 minutes Psychotherapy · 90834 | $145 | Varies by insurance company | $145 |
Insurance is accepted as a courtesy to our clients. If insurance does not pay, the client is responsible for the amount. Our billing team can communicate with your insurance company and provide an estimate.
Counseling — Self-Pay
Choose a single session or a multi-session package.
| Session type | Single session | 4-session package | 8-session package |
|---|---|---|---|
| 80-minute therapy session | $185 | Contact us for pricing | — |
| 55-minute therapy session Also applies to 50-minute couples sessions | $145 | $500 total $125 per session | $936 total $117 per session |
| 40-minute therapy session Requires therapist approval | $105 | $380 total $95 per session | — |
Package discounts are earned by completing the package. Refunds for unused sessions are available after at least 50% of the package has been used. Attended sessions are recalculated at the standard single-session rate, and any remaining credit can be refunded.
Coaching — Rates & Packages
Coaching is a different service from psychotherapy, focused on goals, strategy, and forward movement. Sessions are 30–50 minutes with a certified coach.
| Session type | Single session | 4-session package | 8-session package |
|---|---|---|---|
| Life Coaching | $105 | Contact us for pricing | $680 total $85 per session |
| Specialized Coaching | $135 | $488 total $122 per session | $888 total $111 per session |
Refunds for unused package sessions are available after at least 50% of the package has been used. Attended sessions are recalculated at the standard single-session rate, and any remaining credit can be refunded.
Your Right to a Good Faith Estimate
Under the No Surprises Act (Section 2799B-6 of the Public Health Service Act), if you don't have insurance or aren't using your insurance for services, you have the right to receive a Good Faith Estimate explaining how much your care is expected to cost.
Live Wellness Center will provide this estimate verbally and in writing before your scheduled self-pay services, upon request or at the time of scheduling. If you receive a final bill that is $400 or more above your Good Faith Estimate, you have the right to dispute it. For questions or more information, contact our office at (614) 437-9910.
Insurance & Payment FAQs
Does Live Wellness Center accept my insurance for payment?
We work with most insurances in one form or another. We are in-network with many plans and will bill your insurance as out-of-network for most other plans. You may also choose a superbill or self-pay option. Our intake staff will guide you through the details over the phone.
Why do some people choose not to use their insurance?
Some clients are concerned that a mental health diagnosis on record could affect future insurance eligibility. Others run into coverage limits — insurance companies sometimes cap the type or amount of counseling covered to manage costs. Because we don't work exclusively through insurance, we can arrange an out-of-pocket fee so your quality of care isn't compromised.
How will I know what my portion of the fee will be?
In most cases we'll work directly with your insurance company to determine your fee based on your specific plan. Because coverage details can change at any time, this is always an estimate rather than a guarantee.
What are your self-pay rates?
Self-pay individual counseling (55 minutes) is $145 per session. A 4-session package is $500 total ($125 per session), and an 8-session package is $936 total ($117 per session). For other service rates or financial hardship options, please contact our team.
What payment methods do you accept?
We accept cash, check, Visa, MasterCard, and Discover. Fees and/or co-pays are due at the time of service.
Questions About Rates or Payment?
Contact our team to discuss insurance benefits, self-pay options, and session packages before scheduling.
Hours
Our phones are on:
Monday–Thursday: 9am–7pm
Friday: 9am–6pm
A notice of 48 hours is required for all cancellations.
Contact
Phone: 614-437-9910
Email: [email protected]
Main Office: 1335 Dublin Rd. Suite 212C
Columbus, OH 43215
Our Location
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